B2B-SOLUTION-ARCHITECT TEST QUESTIONS ANSWERS | RELIABLE B2B-SOLUTION-ARCHITECT TEST REVIEW

B2B-Solution-Architect Test Questions Answers | Reliable B2B-Solution-Architect Test Review

B2B-Solution-Architect Test Questions Answers | Reliable B2B-Solution-Architect Test Review

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Salesforce B2B-Solution-Architect Certification Exam is designed to validate the knowledge and skills of professionals who are responsible for designing and implementing B2B solutions on the Salesforce platform. Salesforce Certified B2B Solution Architect Exam certification is intended for solution architects, technical architects, and consultants who work with complex B2B scenarios and use Salesforce B2B Commerce Cloud and Salesforce CPQ to create solutions. B2B-Solution-Architect Exam measures the understanding of the candidate in areas such as architecture design, data modeling, integration with external systems, security, and performance optimization.

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q37-Q42):

NEW QUESTION # 37
A Solution Architect is working with a complex enterprise architecture that supports multiple business processes. Many previous transformation projects have struggled because of the interdependencies between the Salesforce production environment and other systems, as well as a lack of documentation.
In which two ways can a Solution Architect gain a better understanding of the current state of the Salesforce production environment?
Choose 2 answers

  • A. Work with the system administrator to identify who has the most knowledge of the current configuration.
  • B. Identify which system integrator did the previous implementation and ask them to document their work.
  • C. Speak to the business stakeholders to gather their suggestions for improvement.
  • D. Examine the details of the current configuration to see how it is set up.

Answer: B,D


NEW QUESTION # 38
Northern Trail Outfitters (NTO) has a requirement to implement an Experience Cloud solution to allow its partners to log and view cases they have submitted, as well as track their opportunities. As part of the solution, NTO wants to be able to create dashboards that its partners can view within the community.
Which Experience Cloud license should the Solution Architect recommend?

  • A. Sales Cloud license
  • B. Partner Community license
  • C. Customer Community Plus license
  • D. Service Cloud license

Answer: B

Explanation:
The Solution Architect should recommend a Partner Community license for this requirement. This license is designed for external partners and allows them to access and interact with Salesforce data and features, including submitting and viewing cases and tracking opportunities. Additionally, the Partner Community license includes the ability to create and view dashboards within the community.
https://help.salesforce.com/s/articleView?id=users_license_types_communities.htm&language=en_US&type=5


NEW QUESTION # 39
Universal Containers (UC) is about to complete the first phase of its digital transformation with its new Lead to Invoice process that incorporates several clouds like Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud, and MuleSoft. UC is now creating a Center of Excellence and focusing on a purely Agile methodology for working on new releases. UC wants to understand some of the considerations around release planning.
What are two recommendations a Solution Architect should make to ensure UC's releases to production work within its release schedule and there are no delays in future releases?
Choose 2 answers

  • A. Use the last sprint of the release to stabilize it and eliminate identified issues.
  • B. Utilize the last sprint to include functionality that was missed from previous sprints.
  • C. Fix the scope of the sprint during release planning regardless of how long it takes.
  • D. Create a regular sprint cadence across the different teams to demonstrate new functionality.

Answer: A,D

Explanation:
Create a regular sprint cadence across the different teams to demonstrate new functionality. This recommendation would help UC to synchronize their work across multiple clouds and teams, as well as get feedback from users and stakeholders on the progress and quality of the release23.
Use the last sprint of the release to stabilize it and eliminate identified issues. This recommendation would help UC to ensure that their release is ready for production and meets their quality standards. The last sprint should focus on fixing bugs, improving performance, and conducting user acceptance testing13.


NEW QUESTION # 40
Universal Containers (UC) wants to ensure its field technicians are interacting with customers in a professional manner. The sales department already uses a third-party survey tool.
Which action should a Solution Architect recommend for UC to enab4e service managers to track customer satisfaction based on the technician and the job?

  • A. Use the existing survey tool by integrating the responses to the Service Appointmentand Service Resource record.
  • B. Select an AppExchange app that sends a survey to each customer after a work order is completed.
  • C. Use the existing survey tool by integrating the responses to Case number and User record.
  • D. Build a Salesforce Survey to send out after each service appointment and integrate that data with the third-party survey tool.

Answer: A

Explanation:
Integrating the existing third-party survey tool with Salesforce, specifically linking survey responses to Service Appointment and Service Resource records, enables UC to track customer satisfaction effectively. This approach leverages the existing survey infrastructure, minimizes disruption, and provides a direct correlation between technician performance and customer feedback. It aligns with Salesforce's capabilities for integrating external data and utilizing it within the CRM to enhance service management and improve customer satisfaction insights.


NEW QUESTION # 41
Universal Containers is currently utilizing B2B Commerce Cloud, Service Cloud, and Field Service for its Sales teams, call center, and Field Service teams. The Field Service team would like to havevisibility of Commerce Cloud data because customers in the held will often ask about sales order details.
What should the Solution Architect recommend to give this kind of data access?

  • A. Create a new permission set that grants access to the Order and Order Item object and assign it to the Field Service users.
  • B. Give Sales Cloud license to the Field Service team to view Order and Order Item data.
  • C. Create a new profile that grants access to the Order and Order Item object and assign it to the Field Service users.
  • D. Give Commerce Cloud license to the Field Service team to view Order and OrderItem data.

Answer: A

Explanation:
To enable Field Service teams at Universal Containers to access sales order details from B2B Commerce Cloud, creating a permission set that grants access to relevant objects like Order and Order Item is an effective solution. This approach ensures that Field Service users have the necessary permissions to view order information, enhancing their ability to address customer inquiries in the field. Permission sets offer a flexible and granular way to manage access rights, allowing for customization according to specific user roles and requirements without altering the base profiles. This method aligns with Salesforce's best practices for access management, ensuring data security while providing users with the information they need to perform their roles effectively.


NEW QUESTION # 42
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